Terms of Service

What the service provides

VowGenie provides custom writing for wedding vows, speeches, and toasts, based on the answers you choose to share. The service helps you express your own story. It does not supply legal advice, determine whether a marriage is legally valid, or act as a religious authority. Check any required ceremony wording with your officiant before using a personalized script.

The package you select describes the work included. Prices are in US dollars and are one-time payments, not subscriptions. Checkout and questionnaire submission remain unavailable until the external services are connected; disabled controls do not place an order or take payment.

Delivery and revisions

The first draft is delivered by email within 48 hours after both your completed questionnaire and payment are received. The Video Review package also includes a recorded line-by-line review within that window. A 24-hour rush option costs an additional $29, subject to availability confirmed before payment. The online call in the Line-by-Line Rewrite package is scheduled together and is not recorded.

Every package includes two rounds of revisions. Send the changes you want in a reply to your order email, ideally after reading the piece aloud. Revision timing is agreed by email. We do not promise delivery on a different date unless we have agreed to it with you.

Your information and your occasion

Provide names, relationships, and memories as accurately as you can. Tell us which subjects to avoid and correct anything that does not match your experience. Please share only material you are entitled to share, and leave out unnecessary private information about other people. You remain responsible for the truth of the story you provide and for deciding what is appropriate to say at your event.

The commissioned writing is prepared for your stated occasion. Once paid for, you may read it there and keep a personal copy. We do not publish your story, use it for training, or sell your commissioned piece to another customer. Ordinary phrases can overlap with everyday language; we do not promise that every word combination has never been spoken before.

Refunds and use after a refund

You may request a full refund within 30 days of payment without giving a reason. The refund covers the entire order, including rush fees, the $197 video review, and the $497 online call, even after they have been delivered or completed. No amount is deducted for completed work.

If we have missed the mark, one additional free rewrite beyond the two included revisions is available as an option. You do not have to accept it, and declining it does not delay a refund. We process the refund to the original payment method within three business days; your card issuer usually takes another five to ten business days to show the credit.

After the money has been refunded, you must not continue to use the delivered writing at your wedding or any other occasion. Copyright in the commissioned writing belongs to VowGenie; this does not transfer ownership of your original memories or materials to us.

See the refund process and privacy policy. Contact hello@vowgenie.com with any questions.